Contact IT Center

Let’s Talk. We’re Ready When You Are.

New client inquiry or existing client support — reach the right team instantly.

Response within 4 business hours
24/7 AI receptionist — Taylor Mason
MSP emergency support 24/7
New Client Inquiry

New Client Inquiry

Thinking about switching to IT Center? Start here. Fill out the form and our team will reach out within 4 business hours to schedule your free assessment.

Services Interested In
We’ll respond within 4 business hours. Taylor Mason may call to schedule your assessment.
Existing Client Support

Existing Client Support

Already an IT Center client? Get help fast. For urgent issues, always call — don’t wait on email.

Service Desk Line
(888) 221-0098 — Press #1
Ext. 5051 · Available 24/7 for contracted MSP clients
Service Desk Email
[email protected]
For non-urgent tickets · avg. response under 4 hours · click to copy
Submit a Ticket
[email protected]
Email with issue details — ticket created automatically
Taylor Mason answers your call 24/7. Our AI receptionist qualifies your request, creates a ticket automatically, and routes you to the right team. Human agents are available Mon–Fri 8am–6pm PT.
Reach Us

All the Ways to Connect

Phone, email, or in person — choose what works best for your situation.

Phone
(888) 221-0098
Mon–Fri · 8:00am – 6:00pm PT
MSP Emergency line active 24/7
#1 Tech Service Desk — ext. 5051
#2 Sales & Account Mgmt — ext. 5050
#3 Accounting — ext. 5052
#0 Office Staff — general routing
Email
[email protected]
[email protected] — new business
[email protected] — existing clients
[email protected] — billing
Location & Hours
1159 Pomona Rd Suite B
Corona, CA 92882
Mon–Fri · 8:00am – 6:00pm PT
MSP clients: Emergency support 24/7
Inland Empire · Temecula Valley · Greater LA
Our Location

Find Us in Corona, CA

1159 Pomona Road Suite B, Corona, CA 92882 — conveniently located in the Inland Empire.

Live 24/7

Taylor Mason, Your AI Receptionist

When you call (888) 221-0098, Taylor Mason answers immediately — 24 hours a day, 7 days a week. Powered by Retell AI and GPT-5, Taylor qualifies your need and routes you to the right person or creates a support ticket automatically.

Human agents are available Monday through Friday, 8am–6pm PT. For after-hours emergencies, Taylor escalates directly to an on-call engineer for MSP clients.

Answers every call within seconds — no hold music, no voicemail loops.
Qualifies new leads and schedules free assessments on the spot.
Creates and categorizes support tickets automatically for existing clients.
Routes critical incidents to an on-call engineer for MSP clients after hours.

Taylor Mason

AI Receptionist · Retell AI / GPT-5 · Available 24/7
24/7 Always available
<3s Answer time
100% Calls answered
Auto Ticket creation
Call (888) 221-0098 Now
Common Questions

Frequently Asked Questions

Quick answers before you reach out.

How fast will you respond to my inquiry?
New client inquiries submitted via the form are responded to within 4 business hours. Taylor Mason (our AI receptionist) may call you sooner to gather details and schedule your free assessment. If you call directly, you’ll be connected immediately.
What should I prepare before my first call or meeting?
Have a rough sense of your employee count and how your business currently handles IT (in-house, break-fix, or another MSP). If you’ve had any security incidents or compliance concerns, note those too. We’ll take care of the technical details — no jargon required on your end.
How does onboarding work after I sign up?
After agreement, we schedule a kick-off call and deploy our monitoring and security stack to your environment — typically within 3–5 business days. You’ll have a dedicated account manager and direct Service Desk access from day one. Most clients are fully onboarded within two weeks.
I’m already a client. What’s the fastest way to get help?
Call (888) 221-0098 and press #1. Taylor Mason will answer immediately and route your call to the Service Desk (ext. 5051). For non-urgent issues, email [email protected] and a ticket will be created automatically. MSP clients have 24/7 emergency coverage.
Does IT Center serve businesses outside of Corona, CA?
Yes. While our office is based in Corona, CA, we serve businesses throughout the Inland Empire, Temecula Valley, and greater Los Angeles metro area. Many of our managed IT and cybersecurity services are delivered remotely, making us an effective partner regardless of your exact location in Southern California.